Shipping policy

Shipping Policy

Thank you for shopping with us! We aim to provide reliable and efficient shipping to ensure your order reaches you as quickly as possible. Please read our shipping policy below for detailed information on processing times, shipping methods, and international shipping.

Shipping Carriers: We use UPS as our primary shipping carrier to deliver orders both domestically and internationally. We also offer USPS for domestic and International shipping. All shipments are tracked to provide peace of mind and accurate delivery updates.

Order Processing Time:

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• You will receive an email notification with your tracking information once your order has shipped.

Domestic Shipping (Within the United States):

• Standard Shipping: Delivery within 3-7 business days after processing.

• Expedited Shipping: Delivery within 2-3 business days after processing.

• Shipping rates are calculated at checkout based on the weight and dimensions of your order, as well as your shipping address.

International Shipping:

• We ship worldwide from Georgia, USA.

• Delivery times vary by destination and typically range from 7-21 business days after processing.

• Shipping rates are calculated at checkout and include applicable duties and taxes (where available).

• Please note that some countries may require customers to pay additional duties, taxes, or customs fees upon delivery. These fees are the responsibility of the recipient.

Shipping Restrictions:

• We do not ship to P.O. Boxes or APO/FPO addresses.

• Certain products may be restricted from shipping to specific countries due to import/export regulations.

Lost, Damaged, or Delayed Packages:

• We are not responsible for delays caused by the carrier or customs.

• If your package is lost or damaged in transit, please contact us at contact@featheredindiandesigns.com with your order number and tracking information. We will work with UPS to resolve the issue promptly.

Order Changes and Address Errors:

• Please double-check your shipping address during checkout. We are not responsible for packages shipped to incorrect addresses provided by the customer.

• If you need to change your shipping address after placing an order, contact us at contact@featheredindiandesigns.com as soon as possible. Address changes are not guaranteed once an order has been processed.

Questions? If you have any questions or concerns about your order or shipping, please contact us at contact@featheredindiandesigns.com. We’re happy to help!